Responsible Gaming
Gaming Should Be Entertainment
At Parimatch India, we believe that online gaming and betting should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should only be played with funds you can afford to lose, and it should never interfere with your personal, professional, or financial responsibilities.
We are committed to promoting responsible gaming practices and providing resources to help players maintain a healthy relationship with our platform.
Age Verification & Legal Requirements
Parimatch India is strictly for users aged 18 years and above, or the legal age of majority in your jurisdiction, whichever is higher. By using our platform, you confirm that you meet this age requirement.
We employ age verification measures to ensure compliance with Indian gaming laws and regulations. If you are below the legal age, please do not register or participate in any gaming activities on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing Losses: Trying to win back money you've lost by gambling more frequently or with larger stakes
- Hiding Gambling Activity: Concealing the extent of your gambling from family, friends, or partners
- Neglecting Responsibilities: Prioritizing gambling over work, education, family, or other important obligations
- Spending More Than Intended: Regularly gambling longer or with more money than you planned
- Borrowing to Gamble: Taking loans, using credit cards, or borrowing money to fund gambling activities
- Mood Changes: Experiencing anxiety, irritability, or depression when unable to gamble
- Escalating Stakes: Needing to bet larger amounts to achieve the same level of excitement
- Failed Attempts to Stop: Making unsuccessful efforts to reduce or quit gambling
- Physical Symptoms: Experiencing sleep disturbances, headaches, or stress-related health issues
If you recognize any of these warning signs in yourself or others, it's important to seek help immediately.
Responsible Gaming Tools & Self-Help Options
Parimatch India provides several tools to help you maintain control over your gaming activities:
Deposit Limits
Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly). Once the limit is reached, you cannot deposit additional funds until the period resets.
Loss Limits
Establish a maximum amount you are willing to lose in a given time frame. When this limit is reached, your account will be temporarily restricted from further gaming.
Reality Checks
Enable pop-up reminders during gaming sessions to help you stay aware of how long you've been playing and how much time has passed.
Session Time Limits
Set automatic session timeouts to limit the duration of your continuous gaming activity.
Self-Exclusion
If you need a break from gaming, you can self-exclude from your Parimatch India account for a specified period (typically ranging from a few days to several years). During this period, you will be unable to access your account or place any bets. Self-exclusion decisions are irrevocable during the chosen period.
To activate any of these tools, log into your account and visit the Responsible Gaming section, or contact our customer support team for assistance.
Support & Counseling Organizations
If you or someone you know is struggling with problem gambling, professional help is available. Below are organizations that provide confidential support and resources:
India-Specific Resources
- National Mental Health Programme (NMHP): Provides mental health support across India. Contact your local health department or visit your nearest government hospital for counseling services.
- All India Institute of Medical Sciences (AIIMS) - Delhi: Offers de-addiction and mental health services. Phone: +91-11-2658-8500
- AASRA (Assistance for Addiction & Self-Harm): Provides 24/7 emotional support. Phone: +91-22-9820-466-726 (Mumbai)
International Resources (Accessible from India)
- GamCare (United Kingdom): Provides free, confidential support for problem gambling. Website: www.gamcare.org.uk
- GamStop (United Kingdom): National self-exclusion scheme. Website: www.gamstop.co.uk
- Gambling Help Online (Australia): Free support and counseling. Website: www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Evidence-based prevention and treatment resources. Website: www.responsiblegambling.org
- National Council on Problem Gambling (United States): Helpline and treatment referrals. Website: www.ncpgambling.org
Many of these organizations offer online chat, email support, and phone counseling services accessible to individuals in India.
Get Help Today
If you believe you have a gambling problem, or if someone close to you is affected by problem gambling, please reach out for help. Seeking support is a sign of strength, not weakness.
Remember: Help is available, and recovery is possible. Don't hesitate to contact one of the organizations listed above or speak with a healthcare professional.
If you need immediate assistance with account restrictions or self-exclusion on Parimatch India, please contact our customer support team at your earliest convenience.
Legal Notice
Parimatch India is committed to compliance with all applicable gaming laws and regulations in India. By using our platform, you agree to abide by all local laws and regulations. If you have concerns about the legality of online gaming in your jurisdiction, please consult local authorities or a legal professional before using our services.
This Responsible Gaming information is provided for guidance and support purposes and does not replace professional medical or psychological advice.